FAQ
The things parents ask us most. Can't see your question? Just give us a call.
Lessons
Which year levels do you teach?
Years 5 to 10. That covers the jump from primary to high school and the lead-up to VCE, which is where most students either build confidence in maths or start to lose it.
What are lessons actually like?
Relaxed and one-on-one. We chat about what's going on at school, work through a few things together and leave plenty of room for questions. Nobody gets put on the spot, and it's completely fine to ask for something to be explained three different ways.
Can you help a student who's really behind?
Yes, that's a big part of what we do. Have a look at our foundational maths page for how we rebuild the basics.
How long is a lesson?
An hour is standard. Some Year 5 and 6 students do better with 45 minutes, and longer sessions are available before big tests.
Do you come to our place?
Yep. In-home lessons are available across most of metro Melbourne. A local library works too if that's easier. Check the areas we cover.
How do online lessons work?
We use Zoom or Google Meet with a shared digital whiteboard. A laptop or tablet with a camera is all your child needs, and a stylus makes writing out working much easier.
Will lessons match what's happening at school?
That's the whole idea. Lessons follow the Victorian Curriculum, and we work from your child's textbook, homework and upcoming tests. Bring along whatever the school sends home.
How will we know it's working?
You'll get a quick note after each lesson on what we covered and what to practise. At the end of each term we'll do a proper check-in on progress.
Bookings and payments
Are we locked into a contract?
Nope. Pay as you go or grab a term pack. You can pause or stop whenever you like with 24 hours' notice.
What if we need to cancel?
Let us know at least 24 hours ahead and we'll move the lesson for free. Late cancellations are charged in full, because that time can't go to another student.
Do you have a Working with Children Check?
Yes, a current Victorian Working with Children Check. Happy to show it at the first lesson.
How do we pay?
Invoices come by email and you pay by bank transfer. Term packs are paid at the start of the term.
Looking for a particular year level? See Years 5–6, Years 7–8, Years 9–10, NAPLAN or selective entry.
Let's have a chat
Give us a call or send a quick enquiry. Tell us the year level and what's been tricky, and we'll get back to you within a day.